1. Basis of Sale.

This page, along with our Privacy Policy, contains all of the terms and conditions that we must follow while providing you with our products. Any addition or variation to these terms and conditions (including special order instructions) can only be in effect if we agree in writing.

2. Orders and Specifications.

Everything we sell is subject to product availability and our acceptance of an order. We reserve the right to reject any order without having to provide a reason for doing so. Orders will only be considered accepted by us if and when a shipping notification email is sent.

Also, since we have a policy of continuous product improvement, we reserve the right to amend the specifications and/or appearance of any of our products without prior notice.

3. Payments, Duties, & Currencies.

Payment must be made in full by Visa, MasterCard, or by PayPal at the time the order is placed. If payment is not made in full, we are not obligated to ship you anything or provide any service. Please note that ownership of the goods can only transfer to you once full payment is made.

You are responsible for paying all applicable duties, taxes, and/or brokerage fees in relation to your purchase. For shipping addresses outside of Canada, customers may have to pay duties, taxes, and/or brokerage fees that are not listed at checkout. We have no control over these fees as they will be charged by your country’s customs office and/or UPS. We cannot refund these fees since we do not collect them.

Please note that all prices listed on our website are in Canadian dollars.

4. Delivery.

During checkout, it is your responsibility to make sure that all of the details you provide to us are correct, including the delivery address. We will not be held responsible for errors or omissions on your part.

All dates quoted for delivery are non-binding estimates only. We cannot guarantee that your order will arrive by the date listed. This means that we cannot be held liable for any loss or expense on your part arising from any delay in the delivery of the order.

Once the shipment arrives please inspect the items for damage and/or tampering and sign any required proof of delivery document or collection acceptance agreement. A signature on that document provides conclusive evidence that (a) you have received the quantity of goods indicated and (b) the shipment is free of damage.

5. Limitation of Liability.

We are not liable in any way for loss, damage, costs, or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under this agreement as a result of any event outside our reasonable control. This includes, but is not limited to, strikes, industrial action, failure of power supplies or equipment, government action, or act of god.

Our liability, and that of our agents, employees, subcontractors, and suppliers, with respect to any and all claims arising from our performance or non-performance of our obligations under this agreement (whether based on warranty, contract, negligence, strict liability, or otherwise) shall not exceed, in the aggregate, the net purchase price (excluding taxes and freight) of the items purchased.

In no event will be held liable for loss of profits or revenue; increased cost of purchasing or providing materials, supplies, or services; cost of replacement capital; claims of purchaser’s customers; inventory or use charges; or incidental damages of any nature.

This limitation of liability section shall prevail over any conflict or inconsistent provision in this document or in the Privacy Policy.

6. Risk and Property.

Once the shipment reaches its delivery address, we are no longer liable for damage or loss of the products.

7. Returns, Refunds, and Rights of Cancellation.

If you’re not happy with your purchase, we’ll either replace it or give you your money back (or an appropriate portion of it). We’re confident you’re going to love our products as much as we do. The decision as to whether we will replace the products or provide a refund will be made by us on a case-by-case basis. In very rare cases, we may ask you to ship what you bought back to us in an unused, unopened condition before processing your refund. We are not responsible for return shipping fees.

You may cancel an order only if we have failed to deliver the products ordered within 28 days after the date of the order. If an order is cancelled for the reason above, you shall receive a full refund. We may ask you to ship what you bought back to us in an unused, unopened condition. In this case, we shall pay for return shipping fees by providing you with a shipping label.

If you wish to make a return, request a refund, or cancel an order, you must make your request through the contact form.

8. Intellectual Property.

Unless otherwise noted, we own the copyright with respect to all content on this website. This includes text, graphics, logos, audio clips, trademarks, software server information, and anything else hosted on this website. All rights to content, services, and server information are reserved. No modifications can be made. Doing so would be a violation of our copyright. Additionally, our website may contain at times other proprietary notices and copyright information, the terms of which must be followed.

You may not use our trademarks in connection with any product or service that is not ours, in a manner that is likely to cause confusion among customers, or in a way that disparages or discredits us.

9. General & Miscellaneous.

Since we are located in Ontario, this agreement shall be governed in accordance with the laws of the Province of Ontario. By using our website, you irrevocably agree that the courts of the Province of Ontario have non-exclusive jurisdiction to settle any disputes which may arise in connection with this and all other agreements.

If any term or statement in this agreement is found to be void or unenforceable by a court of competent jurisdiction, and such finding becomes final with all appeals exhausted, then the offending provision shall be deemed modified to the extent necessary to make it valid and enforceable. If it cannot be so modified, then it shall be stricken from the agreement and the remainder of the contract shall survive with it eliminated.

We cannot guarantee that the website will be available 100% of the time even though we strive to provide the most reliable website possible. We are not liable for damages resulting from such problems.

All sections, section headings, and paragraph divisions are for convenience only and shall not affect the interpretation of this agreement.

Occasionally, we may edit our Terms & Conditions to reflect changes in our business or as required by law. We’re allowed to do so at any time and will notify our customers by updating this page.