For us, getting a parcel is something special. We believe that getting a package from us should be special too. That’s why we carefully hand pack each order to make sure it arrives on your doorstep in pristine condition.

If you’re not happy with your purchase, we’ll replace it or give you your money back. In most cases, we won’t even ask you to ship what you bought back to us. We’re confident you’re going to love our products as much as we do. And, if you don’t, we don’t think it’s fair for us to keep your money.

Many of the ingredients we sell absorb moisture from the air so quickly it’s not possible to use a simple zip-bag or porous paper tube, or they’ll swiftly go bad if not properly sealed. So, we searched far and wide for other packaging ideas beyond what others were using. Through some experimentation, we found that our metal containers kept our curious ingredients fresher for longer. Our choice of packaging may not look significant, but we couldn’t guarantee freshness otherwise.

Trying something new shouldn’t be risky. And selecting ingredients shouldn’t involve constantly refreshing the page to see how shipping estimates have changed. (We’ve been there, and it’s not fun.) We’ve negotiated low shipping rates for our customers, and charge even less than those.

It’s simple, really. Not only does our packaging provide a cozy ride for our ingredients, which helps them last longer, but it’s also completely recyclable and reusable. It’s just one small step we take to lessen our environmental footprint.